GENERAL TERMS
The online shop www.elbano.gr contains the products of Elbano collection. The e-shop addresses to all the users of internet that they wish to have online purchases, always with the proviso of the products availability. The present terms are congruent with the European and Greek applicable law, that they recognize the company’s right to modify or renewal the trading terms and conditions. Every user should
acknowledge that has read the terms, corresponds and accepts the responsibility of their observance.
PRIVACY OF PERSONAL DATA
The company is committed with the conservation and protection of every user’s personal data since she’s utilizing them only for the online registration and delivery process. (pursuance of article 7A paragraph 1 (b) N 2472/1997 in order of checkout). Your personal data will NOT be given, published or sell to others. The process that the legislation assigns for the declassification or any obligation arising from the national application of Directive 24/2006 (Ν.2225/1994), is being excluded.
Along with your order you will be asked for your full name (first & surname), the delivery address, a contact phone number, your e-mail. If you prefer to confirm your order with a credit card you will have to fill in the credit cards’ info. (expiry date, CVV , 16 digits code).
PROHIBITIONS
Malicious use of web page www.elbano.gr is forbidden. Every user is forbidden to commit or encourage a criminal offense , to transmit or distribute a virus, worm , trojan horse, or to public every other material that is malicious and technologically harmful.
We are not responsible for any loss or damage that may be caused by viruses, or other technologically harmful material that may infect your computer or your computer programs.
INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT
The intellectual property rights in all software systems, are remain on the property of the company, ELBANO M.ΕΠΕ. You can save and edit them exclusively and only for your personal use.
ORDER CANCELLATION
Your order can be canceled within one hour of placing it. After one hour, the cancellation cannot be accepted.
RIGHT OF REPLACEMENT
You have the right to return your order within 3 days from the date of delivery. In this case, you only bear the direct cost of returning the products. If the reason for the return is the company’s fault , the cost of the returning products is undertaken by the ACS courier company.
Due to the COVID-19 pandemic, the return margin is extended to 30 days.
Necessary condition for return your order is the excellent condition in which you received it, the label and the receipt.
The replacement can only happen with ACS courier.
In this case, the address of our company is:
ELBANO Μ.ΕΠΕ
L.Katsoni-87
Ag.Anargyroi /zip code:13561
tel.2114114868
mobile 6937100397
GENERAL
Applicable law - Jurisdiction: These terms are in full compliance with applicable European and Greek law. In particular legislation governing matters relating to e-commerce, distance selling and consumer protection, and will fall under the exclusive jurisdiction of the courts of Athens.
For reasons of force majeure, such as strikes, pandemic, weather conditions, etc., it will not be possible to deliver Elbano products to you at the predetermined time, and we will inform you via email.